Top Up

Cards - Visa and Mastercard

• My credit or debit card worked before but not anymore
• Why is my card not working?
• Funds debited from my card but not credited to my MuchBetter account
• I selected that the funds were for "non-gaming" and now I can't transfer them to my gaming account.
• Prepaid cards in Canada
• Will I be charged a cash advance fee?

Bank Transfers

• What is a Virtual IBAN?
• How do I create my Virtual IBAN?
• I have not received the funds from my bank deposit

Interac (Canada)

• MB Cash voucher explanation (Canada)
• Where can I get the Interac confirmation number?
• How long for an e-Transfer to get credited to my MuchBetter balance
• I forgot to put the new reference on my eTransfer or reused a reference. What now?
• Why was a different amount credited to my MuchBetter account?
• I’ve made an e-transfer but I have not yet received funds to my MuchBetter wallet

Crypto Wallet

• How can I send funds from my cryptowallet?
• Which cryptocurrency can I use?
• The funds were debited from my cryptowallet but not credited to my MuchBetter account
• I used the same wallet address for more deposits from my crypto wallet
• I'm having trouble opening the pay by wallet link on my phone

Boleto

• I deposited with Boleto and have not received the funds.

Ricarica (vouchers)

• How to deposit with Ricarica vouchers
• What are the limits for topping up with Ricarica vouchers?

Other

• How to top up my MuchBetter account?