Bank transfers are typically credited to your account within 48 hours from the time you send the funds. However, there are a few factors that might affect this timeline:
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Timing of Deposit:
- Deposits made on Friday afternoons or during the weekend will usually be credited the following Monday.
- Bank or national holidays can also delay the payment process.
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Verification Process:
- Some transfers may require additional verification, which could extend the processing time.
If your account has not been credited after 48 hours, please follow these steps:
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Check Your Bank Statement:
- Ensure that the funds have been debited from your bank account.
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Contact Us:
- Reach out to our support team at support@muchbetter.com with a proof of payment. This should include transaction details such as the amount, date, and any reference numbers.