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Important Information
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Getting Started
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Top up
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Withdrawal
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Send and Receive funds
About P2P transfers
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Gaming Merchants - Deposits and withdrawals
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MuchBetter Card & Contactless devices
Articles about the MuchBetter Card, key fob and other wearables
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My MuchBetter account
Questions about your account information, settings, and details.
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Security and Verification
Here you can find out how we protect your account and your money
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Bonus and Promotions
Promoted articles
- Longer waiting times for replies to customer queries
- How do I use MuchBetter?
- My credit or debit card worked before but not anymore
- Why is my card not working?
- My card is not working / it only worked once
- Funds debited from my card but not credited to my MuchBetter account
- Where can I get the Interac confirmation number?
- How long for an e-Transfer to get credited to my MuchBetter balance
- I forgot to put the new reference on my eTransfer or reused a reference. What now?
- Why was a different amount credited to my MuchBetter account?
- I deposited with Boleto and have not received the funds.
- How do I withdraw my funds?
- How long will my bank transfer withdrawal take?
- Why did my withdrawal via bank transfer fail?
- Which Merchants can I spend MuchBetter balance on?
- Funds were debited from my MuchBetter account but not credited to my gaming account.
- How do I deposit funds to my gaming account / make payment to an online merchant?
- I withdrew funds from my gaming account but the funds have not being credited to my MuchBetter account
- FOB Transaction Limit
- I forgot my passcode and can't reset it
- How do I reset my Passcode?