Send and Receive funds
About P2P transfers
Gaming Merchants - Deposits and withdrawals
MuchBetter Card & Contactless devices
Articles about the MuchBetter Card, key fob and other wearables
My MuchBetter account
Questions about your account information, settings, and details.
Security and Verification
Here you can find out how we protect your account and your money
Bonus and Promotions
- Longer waiting times for replies to customer queries
- How do I use MuchBetter?
- My credit or debit card worked before but not anymore
- Why is my card is not working?
- My card is not working / it only worked once
- Funds debited from my card but not credited to my MuchBetter account
- Where can I get the Interac confirmation number?
- How long for an e-Transfer to get credited to my MuchBetter balance
- I forgot to put the new reference on my eTransfer or reused a reference. What now?
- Why was a different amount credited to my MuchBetter account?
- I deposited with Boleto and have not received the funds.
- How do I withdraw my funds?
- How long will my bank transfer withdrawal take?
- Why did my withdrawal via bank transfer fail?
- Which Merchants can I spend MuchBetter balance on?
- Funds were debited from my MuchBetter account but not credited to my gaming account.
- How do I deposit funds to my gaming account / make payment to an online merchant
- I withdrew funds from my gaming account but the funds have not being credited to my MuchBetter account
- FOB Transaction Limit
- I forgot my passcode and can't reset it
- How do I reset my Passcode?