Withdrawal

General

• How do I withdraw my funds?
• Are there any withdrawal fees?
• I do not see a withdrawal method in the app I wish to use

Canada

• Is there a fee for e-Transfers or CAD bank withdrawals?
• How long will e-Transfer or ACH withdrawals take?
• How is my e-transfer withdrawal sent to me?
• I did not get the e-transfer email
• I got the e-transfer email but did not get SMS with password
• To claim the e-Transfer, I tried a wrong password many times, what happens now?

SEPA Bank Transfers - Europe (EEA)

• Why my SEPA bank transfer fails?
• How long will my bank transfer withdrawal take?
• It has been more than 5 business days and I have not recеived the funds

United Kingdom

• How long will my bank transfer withdrawal take?
• Why did my bank transfer withdrawal fail?

Brazil and Latin America

• Why did my withdrawal via bank transfer fail?
• It has been more than 5 business days and I have not received the funds
• How long will my bank transfer withdrawal take?

CRYPTO (BTC, ETH, LTC, XRP)

• How to withdraw funds to my cryptowallet?
• How long do the withdrawals to a cryptowallet take?
• What is the fee for withdrawals to a cryptowallet?
• I have not received the funds from my crypto withdrawal

Astropay Card

• I withdrew via Astropay Card. How does it work?