Direct bank transfers and Interac e-transfers are processed from Monday to Friday. It typically takes 3-5 business days for the funds to be credited to your bank account.
If we have any questions while reviewing your withdrawal, our team will contact you. Otherwise, we aim to process all withdrawals as quickly as possible.
Direct Bank Transfers: Please ensure your banking details are correct. Verify your 3-digit Institution ID, 5-digit Branch Transit, and Bank Account Number with your bank.
Interac e-Transfers: You will receive an SMS with the password for your withdrawal within 24 hours. Then, you will receive an email from Interac with a link to claim your funds. Please check your spam folder and promotion/update categories in case the email is delivered there.