Please be sure to double-check your bank statement for the transaction. If you have not received the funds after five working days (Monday to Friday), kindly send us a copy or screenshot (not from a mobile device) of your bank statement to support@muchbetter.com. The statement should include your name, banking details, and all transactions from the date you requested the withdrawal until the current date.
Note: Please be aware that bank holidays may cause delays in processing your funds.
Helpful Tips:
- Ensure that the bank account details you provided are correct and match the details on your bank statement.
- Check for any notifications or messages from your bank regarding the transaction.