What to Do If Your PVR Barcode Has Expired

If your PVR barcode has expired, you will need to generate a new one in the MuchBetter app before you can complete your transaction.

Why this happens

PVR barcodes are time-limited for security reasons. Once a barcode expires, it can no longer be used at the PVR location.

What to do next

1. Open the MuchBetter app.
2. Go back to the top-up or withdrawal section.
3. Generate a new barcode.
4. Use the new barcode at the PVR location.

Important

• An expired barcode cannot be reactivated.
• A barcode can only be used once.
• If your previous attempt involved a payment, check your app status before trying again.

When to contact support

Contact support if you are unable to generate a new barcode or if you are unsure whether your earlier transaction was completed.