If your QR code does not scan, check if it has expired. Increasing screen brightness or generating a new QR code often fixes the issue.
If funds do not appear immediately, it is usually a temporary connectivity delay at the store. Balances update automatically. Keep your receipt in case support is needed.
If the store declines the top‑up, common reasons include an ID mismatch, exceeding limits, or using a non‑authorised location. Contact support@muchbetter.com if needed.