To get in touch with us, navigate to the Account section in your MuchBetter App and select the Help and Support option, or contact us directly at support@muchbetter.com. The app allows you to download and attach files to your message.
- For technical problems: Please include a detailed explanation and if possible, screenshots of what you see on your screen to help us understand the issue better.
- For transaction-related issues: Please provide as much information as possible, such as a document confirming the payment, screenshots, the amount, date, transaction number, etc. This will help us resolve your issue more efficiently.
- For account verification issues: Please include clear and legible copies of all requested documents in PDF or JPG formats. You may also send these to verification@muchbetter.com.
- For account security issues: Please include as many details as possible about your concerns so we can better understand and protect your account.
- For other general inquiries and feedback: Please include a description of your problem, feedback, or suggestions. We are always happy to receive your feedback and improve our service based on what our customers want and need!