If you've tried to access your MuchBetter account on a new mobile device and failed to log in multiple times within the last 24 hours, your account access may have been temporarily blocked as a security measure. Consequently, the app will no longer allow you to request a new verification code via SMS.
- If this happens, please allow up to 24 hours and try again after the automated block has expired.
- If you are unaware of these failed login attempts, please inform us as soon as possible so we can investigate the matter for you.
If you require immediate and urgent access to your MuchBetter account, please contact our Support Team and include the answers to the following security questions in your message:
- What is the full phone number registered to your MuchBetter account?
- When was the last time you accessed your MuchBetter account?
- When was the last transaction carried out with your account, and what was the amount of this transaction?