We rely on merchants to provide location data for transactions. If this information is not precise, it can result in inaccuracies on the map. For instance, if a merchant only supplies their postcode, the map location may not be exact.
Why Does This Happen?
Merchants may provide varying levels of detail in their location data. Sometimes, only a postcode or a general area is given, which can lead to discrepancies in the displayed location. This is especially common in areas with dense populations or multiple branches of the same merchant.
How to Report Incorrect Locations
If you notice any significant errors, such as the wrong country or a location that is far from the actual place of purchase, please report them to us. Your feedback helps us improve the accuracy of our transaction history and provides a better experience for all users.
Steps to Report:
- Identify the Transaction: Locate the transaction with the incorrect location in your history.
- Provide Details: Include any specific details that can help us correct the location, such as the correct address or any additional information about the merchant.
- Submit a Report: Contact our customer support team directly at support@muchbetter.com.
Our Commitment
We are committed to ensuring the accuracy of your transaction history. While we work on improving our systems, your reports are invaluable in helping us achieve this goal. Thank you for your understanding and cooperation.