We can try to recoup any money that was spent on a product or service with your MuchBetter card that was not delivered or not fit for purpose.
Before contacting us, please try to resolve the issue with the merchant/seller directly, as this will often prove to be quicker and less complicated.
If you would like us to initiate a chargeback for you, please provide all the relevant information about the transaction:
- Name of the Seller
- Whether it was online or offline payment
- Why you would like a refund
- Any supporting evidence (receipts, emails, etc.)
Once the above-listed details have been provided, our support team will help you further.