Please carefully check the 9-digit code (beneath your name for the physical card or on the sticker for the keyring) and ensure you have correctly entered the digits in the right order.
All virtual MuchBetter Cards will be activated immediately, while physical MuchBetter Cards will have to be activated manually once they have been delivered.
Other Devices: If you wish to activate other wearables, just find the code received with this product and enter it into the field visible in the Wearables section of the MuchBetter app.
If that does not solve your issue, please contact us via the app with the specific activation code that you are trying to enter without success.