Contactless transactions with your wearable are limited to a maximum of 10 payments. Once you have reached the limit, all you have to do is log into your MuchBetter account from your mobile app and unfreeze your wearable to allow 10 more transactions.
This is a security feature that has been implemented to protect your account. Additionally, our app gives you the option to freeze your wearable or your card if you have misplaced it or if it has been stolen, in which case, you should act promptly.
Also, please keep in mind your local contactless payment limits. For example, in Canada, it is currently 250 CAD. In Europe, it is normally 50 EUR and for higher amounts, you will need to provide your PIN which you can find within your app.
Feel free to contact us at support@muchbetter.com if you would like more information on this feature.