If you need to request funds from another person, follow these simple steps:
- Navigate to the P2P Section: Open the app and go to the Peer-to-Peer (P2P) section.
- Select the Request Tab: Tap on the "Request" tab.
- Enter Details: Input the amount you wish to request, the recipient's phone number, and a personalized message. You can either type the phone number manually or select it from your saved contacts. We recommend adding it directly from your contacts to prevent any typos and possible delays or errors in the request.
- Send Request: Tap "Request" to send your request.
The recipient will receive a notification if they have a MuchBetter account, or a text message prompting them to create one if they do not. Your name, as registered in your MuchBetter account, will be displayed to the recipient.
The recipient can then choose to approve or decline your request within their account.
Account Verification
For first-time transactions, you will need to verify your account. This involves taking a picture of your identification document to ensure compliance with our licensing requirements. The verification option will be visible on the home screen of the app.
If you encounter any problems or require further assistance, please contact support@muchbetter.com at any time.