Please, note that the option to TopUp your MuchBetter wallet via Personal IBAN is not available at the moment.
Any bank transfers sent to a Personal IBAN issued to you previously will fail and be returned to the sending bank or bank account within 3 business days. If you have sent a bank transfer via Personal IBAN to your MuchBetter wallet and the funds have not returned to your bank (after 3 days) we recommend that you contact your bank and request that any reversals in transit be released to your bank account balance.
For alternatives or other top-up methods, please visit your MuchBetter app > click on TopUp > digit the amount you wish to deposit and the methods available in your location will be displayed.
We apologize for any inconvenience this may cause you and we also would like to guarantee that we continue to offer great TopUp options and we keep on looking for more and better methods to help you TopUp your MuchBetter wallet; in a safe, fast and easy way!
Do not hesitate to contact us at firstname.lastname@example.org if you require further assistance.