To withdraw funds from your MuchBetter account, your account must be verified. Once you have completed the verification process, please follow the steps below:
- IMPORTANT: Ensure your name and address in the wallet are saved in Roman characters. Otherwise, the transaction will fail.
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Requesting a Withdrawal:
- Log in to the MuchBetter app.
- Tap the orange floating button at the bottom of your screen.
- Select the "Withdraw" option.
- Enter the amount you wish to withdraw.
- Tap "WITHDRAW".
- Bank Withdrawal Options: We currently offer two bank withdrawal options. Please select your preferred method and enter your bank details as follows:
Option 1: Bank Transfer via Zengin
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- Fees: 2.2% + USD 5
- Minimum withdrawal amount: 3500 JPY
- Select your bank from the list. (Note: If your bank is not listed, choose the second withdrawal option, "Bank Transfer International".)
- The following information will be requested:
- Bank account number (7 digits)
- Branch number
- ID type
- ID number
- ID country
- Review the entered information to ensure it is correct.
Option 2: Bank Transfer International
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- Fees: 3% + EUR 10
- Minimum withdrawal amount: 10000 JPY
- The following information will be requested:
- Account number (7 digits)
- Bank code and branch code
- Bank name
- Bank location
- Review the entered information to ensure it is correct and submit your withdrawal request by tapping "Payout".
You can check the updated fees list in the app or by visiting https://muchbetter.com/muchbetter-fees.