Contactless transactions with your FOB are limited to a maximum of 5 payments. Once you have reached the limit, all you have to do is log into your MuchBetter account from your mobile app and unfreeze your FOB to allow 5 more transactions.
This is a security feature that has been implemented to protect your account. Additionally, our app gives you the option to freeze your FOB or your card if you have misplaced it or if it has been stolen, in which case, you should act promptly.
Feel free to contact us at firstname.lastname@example.org or from within this article if you would like more information on this feature.