1. First please log into the site, enter their cashier, and select MuchBetter as a withdrawal method.
2. Make sure that you enter the correct phone number in the correct format, or the process will not work. Enter the phone number in this form:
[country code] [number without any leading 0]
Canada1xxxXxxXxxx not 001xxxXxxXxxx NOT 0xxxXxxXxxx
UK 44xxxxXXXXXX not 0044xxxxXXXXXX NOT 0xxxxXXXXXX
4. Once you have initiated the withdrawal, this will then go to your Merchant for review.
5. Once your merchant reviews this, they will send this to MuchBetter. Please note, this can take anywhere between 10 minutes to few business days. MuchBetter has no control on this.
6. Once the merchant's system instructs MuchBetter system to apply funds. funds are instantly available on your MuchBetter account. If this exceeds your limits, you may be required to do some additional KYC checks.
Note: Withdrawals from a merchant are credited to your MuchBetter account. Should your withdrawal from a merchant experience a delay to be credited to your MuchBetter account, please contact the merchant first to ensure the transaction is not pending review on their end.