NOTE: This article is relevant only to customers in most countries of the EEA (except for Austria, Germany and Norway).
There is no need to create a new account. You may simply download or update the MuchBetter app and log in to the existing MuchBetter account associated with your mobile number. You will be asked to accept our new Terms and Conditions and once you have done so, you may use your MuchBetter account normally.
If your mobile number has changed since you last accessed it, you may need to create a new account using your new phone number and then contact our Support Team to request assistance transferring over any existing assets. Please be sure to complete the ID verification process within the app on your new account as well!