Follow the below-listed steps to complete the ID verification process of your MuchBetter account:
1. Log in to your MuchBetter app.
2. Tap on the "Verify me" option available on the Home Screen
3. Prepare your valid ID and ensure that there are proper lighting conditions*.
4. Select the issuing country of your document.
5. Follow the instructions provided by the app to scan the front and then the reverse side of your ID.
6. Now take a selfie photo holding your phone in front of you.
7. Hold tight for a few moments as the ID verification may take up to 60 minutes to be processed and completed.
8. You will be notified via SMS once the verification process has been successfully completed.
9. You can also check if this was passed by going over to “More – Limits – Raise My Limits” within the app. If completed, your transaction limits will be considerably higher.
*Please ensure you have adequate lighting conditions and no reflections are present as the images need to be clear and legible. Also, when taking your selfie photo, please remove any wearables such as hats, face masks or anything else that may be covering your face as we need to match this with your ID photo.