As you may already know, due to a recently found variant of COVID19 and some new restrictive measures applied in the different jurisdictions; the main delivery services have temporarily suspended parcels in and out of some European countries. Unfortunately, we experienced a delay to send your MuchBetter payment product during such downtime.
We have now started to send all recent and pending orders and we will do our best to get yours delivered during the first 10 days of January 2021. We are sorry for any inconvenience this may have caused you and we trust you will understand this situation was out of our control.
We appreciate your patience and understanding.