Please carefully check the 9-digit code (beneath your name for the physical card or on the sticker for the fob) and ensure you have correctly entered the digits in the right order.
Customers from Norway and Italy: Your card is automatically activated after the order. This is because you can use the virtual version of your card. This means that you do not need to activate your card with the 9-digit code. You still need to activate your key fob.
Other Devices: If you wish to activate other wearables (e.g. WinWatch. CashCuff), just find the code received with this product and enter it into the field visible in the Devices section of the MuchBetter app (Card -> Devices -> Swipe left -> Activate device)
If that does not solve your issue, please contact us via the app with the specific activation code which you are trying to enter without success.