{"count":8,"next_page":null,"page":1,"page_count":1,"per_page":25,"previous_page":null,"results":[{"id":36155797233811,"url":"https://muchbetter.zendesk.com/api/v2/help_center/en-us/articles/36155797233811.json","html_url":"https://support.muchbetter.com/hc/en-us/articles/36155797233811-What-are-the-limits-for-topping-up-with-Ricarica-vouchers","author_id":378326821434,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":1,"vote_count":15,"upvote_count":8,"downvote_count":7,"section_id":36154849634195,"created_at":"2024-12-06T17:14:41Z","updated_at":"2026-07-18T15:45:09Z","name":"What are the limits for topping up with Ricarica vouchers?","title":"What are the limits for topping up with Ricarica vouchers?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-02-22T16:27:56Z","user_segment_id":null,"permission_group_id":24808,"content_tag_ids":["01JEEEP0Q2XC5TYF5GK01WDCEW","01JEEEP2M5C8K1ERZ0JM1CE6YS","01JEEEPDJ3VSGGY1VZJG82JNNS"],"label_names":[],"body":"\u003cp class=\"MsoNormal\"\u003eYou can top up your account using Ricarica vouchers, with a limit of \u003cstrong\u003e5,000 EUR per calendar month\u003c/strong\u003e. However, please note that the limits or availability of this top-up method may vary based on individual customer profiles and transaction reviews. This means that some customers might have different limits or may not have access to this top-up method depending on their account status and transaction history.\u003c/p\u003e\n\u003cp class=\"MsoNormal\"\u003eIf you have any questions or need further assistance, please contact our customer support team at \u003cstrong\u003e\u003ca href=\"mailto:support@muchbetter.com\" target=\"_blank\" rel=\"noopener noreferrer\"\u003esupport@muchbetter.com\u003c/a\u003e\u003c/strong\u003e.\u003c/p\u003e","user_segment_ids":[],"snippet":"You can top up your account using Ricarica \u003cem\u003evouchers\u003c/em\u003e, with a limit of 5,000 EUR per calendar month. However, please note","result_type":"article"},{"id":36155143828115,"url":"https://muchbetter.zendesk.com/api/v2/help_center/en-us/articles/36155143828115.json","html_url":"https://support.muchbetter.com/hc/en-us/articles/36155143828115-How-to-deposit-with-Ricarica-vouchers","author_id":378326821434,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-28,"vote_count":38,"upvote_count":5,"downvote_count":33,"section_id":36154849634195,"created_at":"2024-12-06T17:01:36Z","updated_at":"2026-07-03T13:26:42Z","name":"How to deposit with Ricarica vouchers","title":"How to deposit with Ricarica vouchers","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-02-22T16:08:15Z","user_segment_id":null,"permission_group_id":24808,"content_tag_ids":["01JEEEP0Q2XC5TYF5GK01WDCEW","01JEEEP2M5C8K1ERZ0JM1CE6YS","01JEEEPDJ3VSGGY1VZJG82JNNS"],"label_names":[],"body":"\u003cp\u003eDepositing with Ricarica vouchers on your MuchBetter app is quick and easy. Follow these steps:\u003c/p\u003e\n\u003col type=\"1\"\u003e\n\u003cli\u003e\n\u003cstrong\u003eLog in\u003c/strong\u003e to your MuchBetter app using your credentials.\u003c/li\u003e\n\u003cli\u003eTap the \u003cstrong\u003efloating button\u003c/strong\u003e at the bottom right corner of your screen to access the main menu.\u003c/li\u003e\n\u003cli\u003eSelect \u003cstrong\u003e\"Top Up\"\u003c/strong\u003e from the menu options.\u003c/li\u003e\n\u003cli\u003eChoose \u003cstrong\u003e\"Ricarica MuchBetter\"\u003c/strong\u003e as your top-up method.\u003c/li\u003e\n\u003cli\u003eEnter the \u003cstrong\u003evoucher amount\u003c/strong\u003e you paid for in the store. This amount should match the value on your receipt.\u003c/li\u003e\n\u003cli\u003eInput the \u003cstrong\u003e16-digit PIN\u003c/strong\u003e from your receipt into the designated field.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003eYour top-up will be applied to your MuchBetter wallet balance almost instantly, allowing you to use the funds for various transactions.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eTips for a Smooth Top-Up Experience:\u003c/strong\u003e\u003c/p\u003e\n\u003cul style=\"list-style-type: disc;\"\u003e\n\u003cli\u003eEnsure your app is updated to the latest version for optimal performance.\u003c/li\u003e\n\u003cli\u003eDouble-check the 16-digit PIN for accuracy to avoid errors.\u003c/li\u003e\n\u003cli\u003eKeep your receipt until the top-up is confirmed in your wallet.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eIf you encounter any issues or need further assistance, feel free to email us at \u003cstrong\u003e\u003ca href=\"mailto:support@muchbetter.com\" target=\"_blank\" rel=\"noopener noreferrer\"\u003esupport@muchbetter.com\u003c/a\u003e\u003c/strong\u003e. Our support team is here to help!\u003c/p\u003e","user_segment_ids":[],"snippet":"Depositing with Ricarica \u003cem\u003evouchers\u003c/em\u003e on your MuchBetter app is quick and easy. Follow these steps: Log in to your MuchBetter","result_type":"article"},{"id":13540020013459,"url":"https://muchbetter.zendesk.com/api/v2/help_center/en-us/articles/13540020013459.json","html_url":"https://support.muchbetter.com/hc/en-us/articles/13540020013459-MB-Cash-voucher-explanation-Canada","author_id":378326821434,"comments_disabled":false,"draft":false,"promoted":true,"position":0,"vote_sum":-28,"vote_count":64,"upvote_count":18,"downvote_count":46,"section_id":360004463453,"created_at":"2023-01-31T14:40:31Z","updated_at":"2026-08-22T09:04:51Z","name":"MB Cash voucher explanation (Canada)","title":"MB Cash voucher explanation (Canada)","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-02-21T18:10:22Z","user_segment_id":null,"permission_group_id":24808,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003e\u003cstrong\u003eWhere to Purchase:\u003c/strong\u003e You can purchase an MB Cash voucher from many stores across Canada. To find the closest store to you, \u003ca href=\"https://batchgeo.com/map/mb-voucher-ca\"\u003e\u003cstrong\u003etap here\u003c/strong\u003e\u003c/a\u003e.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eVoucher Denominations:\u003c/strong\u003e MB Cash vouchers are available in the following denominations:\u003c/p\u003e\n\u003cul style=\"list-style-type: disc;\"\u003e\n\u003cli\u003e$20.00\u003c/li\u003e\n\u003cli\u003e$50.00\u003c/li\u003e\n\u003cli\u003e$100.00\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHow to Redeem Your MB Cash Voucher:\u003c/strong\u003e\u003c/p\u003e\n\u003col type=\"1\"\u003e\n\u003cli\u003e\n\u003cstrong\u003eLog In:\u003c/strong\u003e Open your MuchBetter app and log in to your account.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAccess Top-Up:\u003c/strong\u003e Tap on the floating action button located at the bottom right corner of your screen.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSelect Top-Up Method:\u003c/strong\u003e Choose \"Top Up\" and then select \"MB Cash Cashback.\"\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnter Voucher Details:\u003c/strong\u003e Select the voucher amount you purchased and enter your 16-digit PIN.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Top-Up:\u003c/strong\u003e Your top-up will be immediately applied to your MuchBetter wallet.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cstrong\u003eNeed Help?\u003c/strong\u003e If you have any questions or need assistance, feel free to contact our customer support team at \u003ca href=\"mailto:support@muchbetter.com\" target=\"_blank\" rel=\"noopener noreferrer\"\u003esupport@muchbetter.com\u003c/a\u003e. We're here to help!\u003c/p\u003e","user_segment_ids":[],"snippet":"purchase an MB Cash \u003cem\u003evoucher\u003c/em\u003e from many stores across Canada. To find the closest store to you, tap here. \u003cem\u003eVoucher\u003c/em\u003e Denominations:","result_type":"article"},{"id":47477192165011,"url":"https://muchbetter.zendesk.com/api/v2/help_center/en-us/articles/47477192165011.json","html_url":"https://support.muchbetter.com/hc/en-us/articles/47477192165011-Where-to-Find-Locations-for-Cash-Top-Ups-and-Voucher-Purchases","author_id":387764788553,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-16,"vote_count":18,"upvote_count":1,"downvote_count":17,"section_id":1500000966001,"created_at":"2025-12-17T17:11:40Z","updated_at":"2026-10-23T21:00:40Z","name":"Where to Find Locations for Cash Top-Ups and Voucher Purchases","title":"Where to Find Locations for Cash Top-Ups and Voucher Purchases","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-07-01T17:06:17Z","user_segment_id":null,"permission_group_id":24808,"content_tag_ids":[],"label_names":[],"body":"\u003cp\u003eYou can find authorised locations directly in the MuchBetter app using the \u003cstrong\u003eVouchers\u003c/strong\u003e quick link on the Wallet home screen.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eHow to Find a Store\u003c/strong\u003e\u003c/p\u003e\u003col type=\"1\"\u003e\n\u003cli data-list-item-id=\"e63618e1b68fca3c9788d67f914af04dd\"\u003eOpen the MuchBetter app.\u003c/li\u003e\n\u003cli data-list-item-id=\"e390160047bb7afc8fb358a2573bd8e13\"\u003eOn the Wallet home screen, tap \u003cstrong\u003eVouchers\u003c/strong\u003e.\u003c/li\u003e\n\u003cli data-list-item-id=\"e06132c59eddfc0ac6dfc72348924329a\"\u003eYou'll see two tabs:\u003cul style=\"list-style-type: circle;\"\u003e\n\u003cli data-list-item-id=\"e99aa203a1380083b72873e362996ae27\"\u003e\n\u003cstrong\u003eIn Store\u003c/strong\u003e (default) – Opens a map showing nearby authorised locations.\u003c/li\u003e\n\u003cli data-list-item-id=\"e6c055fd8dfdd8165d394255dd2d92f74\"\u003e\n\u003cstrong\u003eOnline\u003c/strong\u003e – Opens the Voucher map website where you can purchase vouchers online.\u003c/li\u003e\n\u003c/ul\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\u003cp\u003e\u003cstrong\u003eAvailability\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Vouchers feature is currently available to users in:\u003c/p\u003e\u003cul style=\"list-style-type: disc;\"\u003e\n\u003cli data-list-item-id=\"eb24702681d4da8890f3babf4a0d1c8b7\"\u003eItaly\u003c/li\u003e\n\u003cli data-list-item-id=\"e1c571388cdc5f096d06f34ee5960c1e4\"\u003eGermany\u003c/li\u003e\n\u003cli data-list-item-id=\"ef0dfafa9f862668bf4b1659369a99ba6\"\u003eCanada\u003c/li\u003e\n\u003cli data-list-item-id=\"eca52090654c1220924374beebd2a2424\"\u003eSpain\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eOnly approved partner locations are displayed on the map.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eBefore Visiting a Store\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eTo ensure a smooth experience, please bring:\u003c/p\u003e\u003cul style=\"list-style-type: disc;\"\u003e\n\u003cli data-list-item-id=\"ea62adb1dc183b0e8696b2af503b6f665\"\u003eA charged mobile phone\u003c/li\u003e\n\u003cli data-list-item-id=\"e1812895403596a7751043ccf74171e75\"\u003eYour voucher or QR code (if required)\u003c/li\u003e\n\u003cli data-list-item-id=\"e946ca66d724c7d2e015cf29559f2c590\"\u003eA valid photo ID\u003c/li\u003e\n\u003c/ul\u003e\u003cp\u003eIf you need a QR code for your transaction, generate it shortly before arriving at the store to avoid it expiring.\u003c/p\u003e","user_segment_ids":[],"snippet":"Online – Opens the \u003cem\u003eVoucher\u003c/em\u003e map website where you can purchase \u003cem\u003evouchers\u003c/em\u003e online. Availability The \u003cem\u003eVouchers\u003c/em\u003e feature is currently","result_type":"article"},{"id":1500005893781,"url":"https://muchbetter.zendesk.com/api/v2/help_center/en-us/articles/1500005893781.json","html_url":"https://support.muchbetter.com/hc/en-us/articles/1500005893781-Prepaid-cards-in-Canada","author_id":378326821434,"comments_disabled":true,"draft":false,"promoted":false,"position":6,"vote_sum":12,"vote_count":318,"upvote_count":165,"downvote_count":153,"section_id":360004412694,"created_at":"2021-04-04T10:06:07Z","updated_at":"2025-02-10T14:28:57Z","name":"Prepaid cards in Canada","title":"Prepaid cards in Canada","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-02-10T14:13:49Z","user_segment_id":null,"permission_group_id":24808,"content_tag_ids":[],"label_names":["card","failed","deposit","topup","prepaid","баланс","депозит","пополнить","карта предоплаты","Vanilla","Titanium","Nextwave","платеж","не могу пополнить","карта","не работает","ошибка","не получается","ошибку","не пополняется","внести","не проходит","carta","deposito","prepagata","Canada"],"body":"\u003cp class=\"MsoNormal\"\u003eMost prepaid cards in Canada (e.g., Nextwave Titanium and Vanilla) \u003cstrong\u003edo not allow online gaming transactions, which are coded as 7995\u003c/strong\u003e. Ensure you use the correct card details and try with a slightly smaller balance. Most financial institutions will send back a generic error code, so it may be difficult for us to determine the exact reason your transaction was declined, so if the transaction fails, contact your prepaid card issuer's Support Team for more information on the rejection code.\u003c/p\u003e\n\u003cp class=\"MsoNormal\"\u003eAs an alternative and if available in your MuchBetter app, you can head over to \u003ca href=\"https://vouchermap.com/\"\u003evouchermap.com\u003c/a\u003e and purchase a voucher with your prepaid card. You can then use this voucher to add funds to your MuchBetter wallet.\u003c/p\u003e","user_segment_ids":[],"snippet":"vouchermap.com and purchase a \u003cem\u003evoucher\u003c/em\u003e with your prepaid card. You can then use this \u003cem\u003evoucher\u003c/em\u003e to add funds to your MuchBetter","result_type":"article"},{"id":360050537434,"url":"https://muchbetter.zendesk.com/api/v2/help_center/en-us/articles/360050537434.json","html_url":"https://support.muchbetter.com/hc/en-us/articles/360050537434-How-to-top-up-my-MuchBetter-account","author_id":378326821434,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-105,"vote_count":1621,"upvote_count":758,"downvote_count":863,"section_id":1500000966001,"created_at":"2020-07-03T01:47:05Z","updated_at":"2026-10-25T17:34:54Z","name":"How to top up my MuchBetter account?","title":"How to top up my MuchBetter account?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-02-11T14:01:49Z","user_segment_id":null,"permission_group_id":24808,"content_tag_ids":[],"label_names":["deposit","howto","add","topup","депозит","пополнить","счет","для игр","положить","на счет","учетную запись","добавить","как","пополнять","деньги","deposito","depositare","come","ricaricare"],"body":"\u003cp class=\"MsoNormal\"\u003eTo deposit funds, log in to the MuchBetter app, tap the floating action button, select the \"Top-up\" option, enter the amount you wish to deposit, and confirm by clicking \"Top Up.\"\u003c/p\u003e\n\u003cp class=\"MsoNormal\"\u003eThe app will display the available top-up methods for your country, along with the respective fees. Select your preferred top-up method and follow the instructions provided.\u003c/p\u003e\n\u003cp class=\"MsoNormal\"\u003ePlease note that when depositing with a credit/debit card, you will be asked to specify whether the funds will be used for \"gaming\" or \"non-gaming.\" If you intend to use the funds for gaming, ensure you select the \"gaming\" option.\u003c/p\u003e\n\u003cp class=\"MsoNormal\"\u003eKeep in mind that many banks carry restrictions towards online gaming related transactions, which are coded as 7995. You may contact your card issuer for more information on their policies.\u003c/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cstrong\u003eIf you encounter issues with your top-ups via card, please consider visiting \u003ca href=\"https://vouchermap.com/\"\u003evouchermap.com\u003c/a\u003e to purchase a voucher.\u003c/strong\u003e This voucher can then be used to add funds to your MuchBetter wallet.\u003c/p\u003e","user_segment_ids":[],"snippet":"please consider visiting vouchermap.com to purchase a \u003cem\u003evoucher\u003c/em\u003e. This \u003cem\u003evoucher\u003c/em\u003e can then be used to add funds to your MuchBetter","result_type":"article"},{"id":1500005893681,"url":"https://muchbetter.zendesk.com/api/v2/help_center/en-us/articles/1500005893681.json","html_url":"https://support.muchbetter.com/hc/en-us/articles/1500005893681-Why-is-my-card-not-working","author_id":378326821434,"comments_disabled":true,"draft":false,"promoted":true,"position":2,"vote_sum":-493,"vote_count":2393,"upvote_count":950,"downvote_count":1443,"section_id":360004412694,"created_at":"2021-04-04T10:00:23Z","updated_at":"2026-10-14T06:56:23Z","name":"Why is my card not working?","title":"Why is my card not working?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-02-08T16:16:57Z","user_segment_id":null,"permission_group_id":24808,"content_tag_ids":[],"label_names":["card","cc","failed","deposit","topup","запрос","баланс","перевести","депозит","пополнить","карта","не работает","не могу","деньги","ошибка","не получается","ошибку","оплатить","не пополняется","внести","не проходит","завести","carta","deposito","fallito"],"body":"\u003cp\u003eThere are multiple reasons why your card might not be working. One common reason is that your card could have online gaming restrictions. You can verify this by calling the issuing bank and asking if they allow transactions coded as 7995, which identifies online gaming transactions.\u003c/p\u003e\n\u003cp\u003eMany cards in Canada, Latin America, and other countries have these restrictions.\u003c/p\u003e\n\u003cp\u003eHowever, there are several other reasons why your card might not be working, including:\u003c/p\u003e\n\u003cul style=\"list-style-type: disc;\"\u003e\n\u003cli\u003e\n\u003cstrong\u003eRecent restrictions by your bank\u003c/strong\u003e: Your bank may have recently placed restrictions on your card.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIncorrect card details\u003c/strong\u003e: An incorrect CVC or expiry date may have been entered.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCredit limit reached/Insufficient funds\u003c/strong\u003e: Your card may have reached its credit limit or have insufficient funds.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eInternational transaction authorization\u003c/strong\u003e: Your card may not be authorized for international transactions.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTechnical issues\u003c/strong\u003e: Temporary technical issues with the payment processor can cause declines.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eFor more information, we advise you to contact your bank directly to clarify the possible reasons for your recent declined attempt to make a purchase at MuchBetter. Many card issuers use generic codes for rejections, and we are not always able to tell the exact reason why a purchase may have been declined or failed.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eHere are a few alternatives you may try:\u003c/strong\u003e\u003c/p\u003e\n\u003cul style=\"list-style-type: disc;\"\u003e\n\u003cli\u003e\n\u003cstrong\u003eVoucherMap\u003c/strong\u003e: Head over to \u003ca href=\"https://vouchermap.com/\"\u003ehttps://vouchermap.com/\u003c/a\u003e and purchase a voucher with your card. You can then use this voucher to add funds to your wallet, and this should come through with no problem!\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDifferent card\u003c/strong\u003e: You may also try using a different card issued by another financial institution or bank.\u003c/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAlternate top-up methods\u003c/strong\u003e: You can use other alternate top-up methods available in the MuchBetter app.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eShould you need further assistance, please contact us at \u003ca href=\"mailto:support@muchbetter.com\" target=\"_blank\" rel=\"noopener noreferrer\"\u003esupport@muchbetter.com\u003c/a\u003e with detailed information on your query.\u003c/p\u003e","user_segment_ids":[],"snippet":"https://vouchermap.com/ and purchase a \u003cem\u003evoucher\u003c/em\u003e with your card. You can then use this \u003cem\u003evoucher\u003c/em\u003e to add funds to your wallet, and this","result_type":"article"},{"id":1500009658822,"url":"https://muchbetter.zendesk.com/api/v2/help_center/en-us/articles/1500009658822.json","html_url":"https://support.muchbetter.com/hc/en-us/articles/1500009658822-My-credit-or-debit-card-worked-before-but-not-anymore","author_id":378326821434,"comments_disabled":false,"draft":false,"promoted":true,"position":1,"vote_sum":-344,"vote_count":1070,"upvote_count":363,"downvote_count":707,"section_id":360004412694,"created_at":"2021-05-06T20:50:00Z","updated_at":"2026-10-18T06:29:46Z","name":"My credit or debit card worked before but not anymore","title":"My credit or debit card worked before but not anymore","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-02-08T16:21:34Z","user_segment_id":null,"permission_group_id":24808,"content_tag_ids":[],"label_names":["credit","debit","failed","mastercard","пополнение","средства","Виза","Мастеркард","снятие","дебетовая","кредитная","средств","кредитная карта","дебетовая карта","отклонен","отклонена","неудачный","неудачная","неудавшийся","неудавшийся депозит","depósito","tarjeta","cartão","rejeitado","карта","visa","debit card","credit card","declined","deposit failed","carta","deposito","fallido","credito","debito","fallito"],"body":"\u003cdiv data-tid=\"messageBodyContainer\"\u003e\n\u003cdiv data-tid=\"messageBodyContent\"\u003e\n\u003cp\u003eIt is possible that a credit or debit card that was previously accepted may be declined or stop being approved for further top-ups. This can happen for several reasons, including (but not limited to):\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe card being recently restricted by your bank.\u003c/li\u003e\n\u003cli\u003eThe card being restricted towards gaming-related transactions.\u003c/li\u003e\n\u003cli\u003eExchange rates resulting in a charge higher than the available balance on your card.\u003c/li\u003e\n\u003cli\u003eAn incorrect CVC or expiry date being entered.\u003c/li\u003e\n\u003cli\u003eThe card reaching its credit limit.\u003c/li\u003e\n\u003cli\u003eSuspicious or unusual activity detected by your bank.\u003c/li\u003e\n\u003cli\u003eThe card not being authorized for international transactions.\u003c/li\u003e\n\u003cli\u003eTemporary technical issues with the payment processor.\u003c/li\u003e\n\u003cli\u003eInsufficient funds in the account.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eFor more information, we advise you to contact your bank directly to clarify the possible reasons for your recent declined attempt to make a purchase at MuchBetter. Many card issuers use generic codes for rejections and we are not always able to tell the exact reason why a purchase may have been declined or failed.\u003c/p\u003e\n\u003cp\u003eHere are a few alternatives you may try:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eHead over to \u003ca href=\"https://vouchermap.com/\"\u003eVoucherMap\u003c/a\u003e and purchase a voucher with your card.\u003c/strong\u003e You can then use this voucher to add funds to your wallet, and this should come through with no problem!\u003c/li\u003e\n\u003cli\u003eYou may also try using a different card issued by another financial institution or bank.\u003c/li\u003e\n\u003cli\u003eIn addition to VISA and Mastercard, you can use other alternate top-up methods available in the MuchBetter app.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eShould you need further assistance, please contact us at \u003ca href=\"mailto:support@muchbetter.com\"\u003esupport@muchbetter.com\u003c/a\u003e with detailed information on your query.\u003c/p\u003e\n\u003c/div\u003e\n\u003c/div\u003e","user_segment_ids":[],"snippet":"over to VoucherMap and purchase a \u003cem\u003evoucher\u003c/em\u003e with your card. You can then use this \u003cem\u003evoucher\u003c/em\u003e to add funds to your wallet, and","result_type":"article"}]}